Morning Michael

I just wanted to email you about Adam who visited yesterday.
What a super lad. He was friendly, professional and courteous.
I asked him if he was able to look at a couple of things for us whilst he was waiting for the lights and he was super helpful.
Excellent customer service.
Thank you
Ta Jo

Joanne Steedman
Bibby Commercial Finance Limited

We were fortunate to stumble across Surefire approximately 3 years ago following a period of searching for a competent company that would be able to service and maintain the fire equipment located within the properties under our management.

We are pleased to say that Surefire are now one of our most reliable contractors and I would have no hesitations recommending them to any company/person wanting to use their services.

They ensure that quality materials are used and it is evident that they take pride in their work. Their engineers are always friendly and approachable which is vital when dealing with customers.

Above all, surefire are extremely organised and we have comfort knowing that they schedule all service visits so that we are compliant.

We have had a happy experience with Surefire and we look forward to a long-standing affiliation with this company.

Director - Tiffany Dempster
Tiffany Dempster AIRPM

Surefire are really efficient and always on hand to help. They are always responsive to emails and calls and work quickly to resolve anything that you raise. Their customer service is great and I would highly recommend.

Sophie Ingram
Office & Events Manager

Hi Michael,

Thank you for your quotations, reports and other communications re the system.
I have forwarded these to our Property committee and I will be in touch with you in the very near future.

May I add that your engineers were excellent in their service provision, very helpful and pleasant in explaining the system and each stage of the inspection.

Kind regards

Wendy

Hello Matt,

As requested I am more than happy to provide a review of our experience with Surefire. We have worked with the company for the last three years.

They have always been reliable & efficient. Everyone I have dealt with has been friendly & professional.

They currently provide the following services at all three sites:

• Fire & Intruder Alarm - upgraded both systems, saving us a considerable amount of money, maintenance & weekly fire alarm tests
• CCTV - able to view on PC's & are just about to set up monitoring of external cameras
• Electrical works - lighting, sockets etc

They have also been really helpful with regards to advice following our Fire Risk Assessment. 

Recently we had a flood at one of our schools. Mike attended site as soon as we contacted him to make safe & completed works when requested to enable us to reopen to pupils.

I am very confident in giving this review & can highly recommend the company.

Lesley Forrest
Wise Owl Trust (Seymour Road Academy)

Hi Andrew,

Just wanted to take the opportunity of thanking you on behalf of Boothstown Football Club for the replacement of the Fire Extinguishers and for the valuable training and expert advice to us in terms of Health & Safety.

Boothstown is as you know a volunteer lead, not for profit organisation, that provides grass roots football development of children as young as four years old up to open age adults. Our focus is to provide people within our community a club where they can develop life skills such as team building, friendship, good social and health welfare. We are totally reliant on voluntary support of the community, local business.

We are very grateful for your support and look forward to meeting up with you Tuesday afternoon in order that we can sort out the emergency lighting, fire alarm and intruder alarm.

Boothstown Football Club

We approached Surefire Ltd after an OHSAS18001 surveillance audit highlighted a requirement for a new fire alarm system. A number of companies tendered for the work but Surefire Ltd provided the most competitive quote which included IP gateway control, sounders, heat detectors, call points and visual alarms. Due to the nature of the manufacturing activities taking place on site, we needed a fire alarm system tailored to our workplace and that is exactly what Surefire delivered. The new system allows for tighter control of emergency procedures in relation to Fire and Evacuation as well as complying with applicable health and safety legislative requirements. The one thing we liked throughout Surefire’s time on site was how efficient and professional they were and the attention to detail provided throughout the install. I would definitely recommend Surefire Ltd to any organisation requiring a tighter grip on their fire prevention and detection.

James Bushell, Health and Safety Manager, Rubber Compounding Company, Manchester

James Bushell
HSQE

We have been using Surefire for over 2 years after finding them on a Google search. We feel very lucky that we stumbled upon them as we did. Surefire have not only improved the service we deliver to our clients by providing a reliable, honest and valuable service, they have helped us grow as a company too as their workmanship has also reflected on us. It is refreshing to work so closely with a company that understands this. We are not only provided with a maintenance service, but are given advice, support and kept abreast of legislative changes via the team who work there. They advise on not only on Health & Safety matters and legislation, but are open and honest with recommendations on cost saving exercises for long term commitments which we can then pass on to our clients. It is this approach to their work we love. Thank you to the Surefire team, particularly Mike & Andy, for the excellent service and commitment you have given to EstatesPM.